“Success seems to be connected with action. Successful people keep moving. They make mistakes, but don’t quit” – Conrad Hilton

An ambitious, innovative and financially astute Hospitality Change Specialist. Often found in challenging situations…with an outstanding record of success.

I have a  change expertise that spans the hospitality industry in the UK, and more recently, the UAE. As a recognised team leader capable of managing complexity I  build confidence in solutions. Leadership and common sense combine to deliver results to meet demanding standards and deadlines. I show loyalty, reliability and the highest standards of personal and professional integrity.

Core Personal Competencies

Organisation Status –

• Start-up – from project initiation to steady state
• Transition – from current to a changed state re-engineering the organisation
• Crisis & Recovery – a safe pair of hands for pressure situations building toward a result or exit
• Interim – short to medium term solutions, often at little notice…

Change Expertise –

• Strategic planning and goal setting from the outset
• Operational aptitude particularly for catering and room sales in the deluxe market
• Financial management and performance from operations to Board / Stakeholder reporting
• Human resource management cycle including succession planning
• Stakeholder engagement – owners, banks, customers, suppliers, third parties, staff
• Business development in both corporate and leisure markets
• New business innovation and creation
• Customer relations and service at the centre of the approach

Personal Expertise –

• Entrepreneur by DNA
• Marketer by nature, Salesman by design
• Communicator able to work 360 degrees
• Information Technology use specialist
• Experienced in Public Relations and fronting businesses and organisations as the spokesperson
• Adaptable and responsive to the environment